Design work begins almost immediately once your order has been placed and hence Pup Popper does not permit refunds.
Your artwork is one of a kind and since nobody else has your dog, Pup Popper does not allow returns or exchanges.
However, it might be possible for you to change the chosen background of your order if it has not been sent to print yet. To do so, please email our customer service centre at HELLO@PUPPOPPER.COM to check. Changes in backgrounds will not be permitted once the product has been sent to print.